6.2 Client preparation

The first part of creating gorgeous-looking lashes is getting the preparation right! When your clients book their appointments, ask that they arrive at their appointments with clean lashes and makeup-free.

At the start of each day, you should allocate sufficient time to set up your treatment area for all of your appointments. When making bookings, always allow enough time in between clients so that you can clean and restock between each service. Workstation setup is absolutely crucial for an organization, time management, and upholding high hygiene and cleanliness standards. Watch the video linked to see how our expert sets up their workspace:

Once your client arrives, you will have a thorough consultation to determine their brow needs, to discuss contraindications and contractions and to determine an appropriate brow shape. Document the outcomes of the discussion on a client consultation form similar to the one you saw in module 3. Once you have your game plan (professionally known as a treatment plan) sorted, the first step is to prepare your client for that perfect brow experience.

Watch the video linked to see how our expert prepares a clients skin:

Once the clients’ skin is prepped, it is always a good idea to take before photos. Taking before photos can easily be done using a smartphone with a ring light, or you might like to invest in some proper camera gear. Before you take photos, always ask your client if it is ok to do so. If you plan on sharing the results on social media or use them on your website, explicit client permission is a must!

Taking before and after pictures

How to take brow pics

How to take pictures of your PMU work (brows)

5 steps to perfect photos

Take amazing microblading client photos

How to take perfect pics & videos of your clients

How to get high quality makeup photos on a phone

Practical: Prepare your workstation and the client

In this practical activity, you will need to prepare your workstation and prepare a client ready for a lash service. To do this, complete the following:
⦁ Setup your workstation to ensure that you have all of the tools, equipment, and products you need to complete your lash service. Take a photo of your workstation to submit to our expert for feedback.
⦁ Conduct a client consultation discussion with your client and complete a client consultation form.
⦁ Given there are no contraindications that may restrict the service, prepare the client’s eye area.
⦁ Take a before picture of the client’s lashes.