The following quiz is designed to test your comprehension and retention of the learning material contained in Module 7: Client Management.
You must achieve a score of 75% to pass this quiz. You may retake this quiz as many times as required to achieve the pass mark.
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Aside from the initial booking, the client consultation process is the first real opportunity you will have to discuss your client’s goals for the appointment. It is also an opportunity to share your knowledge of the industry, application processes and the best aftercare products. At a minimum, what should you discuss during the consultation? Select four correct responses.
Once your client consultation is complete, and the consultation form is signed, then you can then begin setting up your treatment field with the specific products you need for your service. When you are scheduling your appointments, try and get as many clients booked in as you can to increase your profits. It doesn’t really matter if there is enough time between clients; most people are fine with a bit of mess and disorganisation.
Once your treatment field is ready, your client is in a comfortable position, and you are in a comfortable position, you are ready to get started.
Reorder the tasks listed in order of what comes first to what comes last in terms of applying makeup in accordance with our experts’ recommendation.
The end of a service is an excellent opportunity for you to build rapport with your client, and you want to leave a lasting impression. Before your next client arrives, what must you do? Select three correct responses.
Profit is the total amount of sales that you have at the end of the day, week or month.