The following quiz is designed to test your comprehension and retention of the learning material contained in Module 7: Client Management.
You must achieve a score of 75% to pass this quiz. You may retake this quiz as many times as required to achieve the pass mark.
0 of 7 Questions completed
Questions:
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 7 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Unfortunately, you have not achieved the pass mark of 75%. Please select Restart Quiz to try again.
Congratulations, you have passed this quiz!
Aside from the initial booking, the client consultation process is the first real opportunity you will have to discuss your client’s goals for the appointment. It is also an opportunity to share your knowledge of the industry, application processes and the best aftercare products. At a minimum, what should you discuss during the consultation? Select four correct responses.
Sometimes, clients can come to us with unrealistic expectations. What are some strategies you can use to overcome issues relating to unachievable service requirements? Select three correct responses.
Once your client consultation is complete, and the consultation form is signed, then you can then begin setting up your treatment field with the specific products you need for your service. When you are scheduling your appointments, try and get as many clients booked in as you can to increase your profits. It doesn’t really matter if there is enough time between clients; most people are fine with a bit of mess and disorganisation.
You have a client who wants henna brows and wax. Reorder the tasks listed in order of what comes first to what comes last in accordance with our experts’ recommendation.
View Answers:
You have a client who wants brow lamination and a tint. Reorder the tasks listed in order of what comes first to what comes last in accordance with our experts’ recommendation.
View Answers:
The end of a service is an excellent opportunity for you to build rapport with your client, and you want to leave a lasting impression. Before your next client arrives, what must you do? Select three correct responses.
Profit is the total amount of sales that you have at the end of the day, week or month.