The following quiz is designed to test your comprehension and retention of the learning material contained in Module 7: Client Management.
You must achieve a score of 75% to pass this quiz. You may retake this quiz as many times as required to achieve the pass mark.
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Which of the following questions are a must during client consultation? Select four correct responses.
Sometimes, clients can come to us with unrealistic expectations. What are some strategies you can use to overcome issues relating to unachievable service requirements? Select four (4) correct responses.
Once your client consultation is complete, and the consultation form is signed, then you can then begin setting up your treatment field with the specific products you need for your service. When you are scheduling your appointments, try and get as many clients booked in as you can to increase your profits. It doesn’t really matter if there is enough time between clients; most people are fine with a bit of mess and disorganisation.
You have a client who just wants a tint. Which of the following steps will you do? Select four (4) correct responses.
The end of a service is an excellent opportunity for you to build rapport with your client, and you want to leave a lasting impression. Before your next client arrives, what must you do? Select four (4) correct responses.
You should make sure that you charge half of what your competitors do so that you can dominate your area and attract loads of clients.
Match each price to the correct service.
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Lash lift and tint
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Lash lift
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Lash tint
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Which of the following are effective ways to market your services? Select the four (4) most appropriate responses.